STORE POLICY

Store Policy

 

Welcome to our store. Please review the policies below to understand how we operate and handle orders.

 

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Order Processing

 

All orders are processed in the order they are received.

Processing typically takes 1–2 business days before shipment. During holidays or high-volume periods, processing times may vary.

 

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete addresses.

 

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Product Handling

 

All items are packaged and sealed prior to shipment to ensure they arrive to you in their original condition.

Because our products are consumable, they cannot be restocked or reused once returned.

 

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All Sales Final

 

Unless stated otherwise, all sales are final.

For safety and quality purposes, we do not accept returns or exchanges on consumable items. This ensures all products remain untampered and suitable for customers.

 

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Damaged or Incorrect Products

 

If you receive an item that is damaged or incorrect, notify us within 48 hours of delivery with photos of both the product and the packaging.

We will review the issue and work with you on the best resolution.

 

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Shipping Delays

 

Once an order has been transferred to the carrier, we are not responsible for shipping delays, lost packages, or delivery issues. Customers may contact the carrier directly using the tracking number provided.

 

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Order Cancellations

 

Orders can only be cancelled before they are processed or shipped.

Once an order has begun fulfillment, it can no longer be cancelled or refunded.

 

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Payments

 

We accept online payments through secure processors.

Orders must be fully paid at checkout before shipment.

 

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Store Rights

 

We reserve the right to:

• decline or cancel orders due to suspicious activity

• change product pricing at any time

• update policies as needed without prior notice